Terms & Conditions
During the 3 month guarantee period if your machine is found to be in need of attention owing to problems caused through faulty components and or poor workmanship, return the machine to the shop and I will repair it free of charge and then return it to yourself at no additional cost. Unfortunately, I cannot provide a warranty on motors and foot controls.
This DOES NOT affect your statutory consumer rights and will apply only to machines purchased for use in the UK mainland and used for normal domestic purposes. It does not, however, cover standard serviceable items such as: needles, bobbins, light bulbs, loopers, belts, blades or misuse
Very often, problems on sewing machines and overlockers are down to user error. Customers who have purchased from The sewing Machine Guy can use email for free help and advice. If I find that your machine is in need of workshop attention I will endeavour to have it returned to you within 10 working days of receiving it. People who profit from domestic sewing machines i.e. for a cottage industry will invalidate their guarantee. Domestic machines can only be used for domestic and private use. If you have your machine, or overlocker repaired by any other company your guarantee will be void.
The product photographs generated for the website are for illustrative purposes only and in no way constitute an exact representation of the product concerned. All measurements are approximate.
Each product is carefully examined prior to dispatch.
No claim will be entertained once the fabric has been used or cut in any way or in any production process. Please note we do NOT accept returns of fabrics cut to order
Privacy & Copyright
All trademarks mentioned herein belong to their respective owners. Unless identified with the designation "COPY FREE", the contents of this website is copyrighted by The Sewing Machine Guy. The Sewing Machine Guy hereby authorizes you to copy documents published by The Sewing Machine Guy on the World Wide Web for non-commercial use within The Sewing Machine Guy only. In consideration of this authorization, you agree that any copy of these documents you make shall retain all copyright and other proprietary notices contained herein.
You may not otherwise copy or transmit the contents of this website either electronically, or in hard copies. You may not alter the content of this website in any manner. If you are interested in using the contents of this website in any manner except as described above, please contact Ian at www.thesewingmachineguy.co.uk for information on licensing.
Individual documents published by The Sewing Machine Guy on the World Wide Web may contain other proprietary notices and copyright information specific to that individual document. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, trademark or other property rights of The Sewing Machine Guy or any third party. Except as expressly provided above nothing contained herein shall be construed as conferring any license or right under any copyright or other property right of The Sewing Machine Guy or any third party. Note that any product, process, or technology in this document may be the subject of other intellectual property rights reserved by The Sewing Machine Guy and may not be licensed hereunder.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.
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How we use collected information
The Sewing Machine Guy collects and uses Users personal information for the following purposes:
To improve customer service your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience, we may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To process transactions, we may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.